Factors Influencing the Adoption of ISO/IEC 29110 in Thai Government Projects: A Case Study

This paper presents the views of four Thai government organizations who had been awarded ISO/ IEC 29110 Basic Profile Certification. Team ideas as to the success factors and barriers involved in implementations are explored. In-depth interviews with closedand open-ended questions were conducted. The data collected was analyzed using qualitative content analysis. The results show two reasons for choosing standard, first, to enhance software development process, and second, because the financial support from the SIPA. The success factors were supportive organizational policy, staff participation, availability of time and resources for the improvement of the software process, consultations with the SIPA and team commitment and recognition. The barrier factors were time constraints, lack of experience, documentation load, unsynchronized means of communication and improper project selection. The findings were based on four diverse organizations. Other countries may take into account the variations e.g. working culture or organizational structure when seeking to apply these results. KEywORdS Barrier, Executive Perspective, Government Agency, ISO/IEC 29110, Software Process Improvement, Standard Certification, Success Factor, Thailand Context, Very Small Entities (VSEs)